This Privacy Policy (Privacy Policy) explains how we at Star Union Dai-ichi Life Insurance Co. Limited having its corporate office at 11th Floor, Vishwaroop IT Park, Plot No. 34, 35 & 38, Sector 30A of IIP, Vashi, Navi Mumbai- 400 703 (collectively, SUD, Company, we, us, or our) collect, use, share and process your information, that you provide to us through your use of the app [YouMatter] (App) in the course of providing services (Services) as defined in the Terms and Conditions to you.
If you require any clarification or information regarding this Privacy Policy or the use of your Personal Information or any general inquiry/clarification or inquiry regarding the App/ Website or if you have any grievances regarding the Services, Terms of Use and Privacy Policy, or any other grievance pertaining to your use of the SUD Platforms, you may contact-
Grievance Officer: Dr. Rakesh Moyal
Address:11th Floor, Vishwaroop IT Park, Plot No. 34, 35 & 38, Sector 30A of IIP, Vashi, Navi Mumbai - 400 703
Email address: gro@sudlife.in
Our YouMatter App's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Personal information is that information which can be used to directly or indirectly to identify you. It includes de-identified data that, when linked to other information available to us, would enable us to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you through it, even in conjunction with other information.
By proceeding to the downloading of the App, or proceeding to the Website, and/or using our services you represent that you voluntarily provide us with personal information including medical and financial information and consent to their collection, use and disclosure in accordance with this Privacy Policy.
You also represent that you are duly authorised by any third party (including a child/ any other adult or an employer/employee) whose information you share with us. We shall act as per your representation of authority and shall not make any independent enquiries to ascertain the veracity of your authorisation. In the event you do not have sufficient authorisation you shall be solely responsible for your acts and omissions including sharing of information with us by you and the consequential processing and actions taken by us in accordance with this Policy.
We strongly encourage parents and guardians to supervise activities of their minor children. In case you enter any personal information of any adult who is not you, you confirm that you have obtained requisite consent from such adults to provide us with their personal information and such other consent that is required under this Privacy Policy.
When you sign up or register on our App or Website to use our Services, and during the course of actual usage of our Services, the types of information that will be collected by us include:
Your Personal Information may be collected from following sources:
Website or Application may allow you sign into and associate your social network accounts including, but not limited to Twitter, LinkedIn, Facebook and YouTube with SUD Life. By using this functionality, you give us permission to access all of the elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network's terms of use and this Privacy Policy
We use your Personal Information for purposes which include the following:
We may disclose and, in some cases, transfer your personal information to such entities as required to provide Services to you, to the extent permitted by applicable law. These entities may be located outside India, which you hereby consent to. We require such entities to protect your information through equivalent security measures as what we would adopt. An indicative list of entities we may disclose or transfer information to, are provided below:
We may also share information with employees, data processors, consultants, business partners and technology partners on a need to know basis. Such entities would be contractually obligated to maintain confidentiality in relation to your data.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, asset sale, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party with the same rights of access and use.
(i) In case of any contests or surveys conducted by SUD in which you participate, your information may be disclosed to third parties, to the extent necessary for fulfilment of any offer/vouchers etc. and other aspects of such contest or similar offering.
(ii) We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
(iii) Anonymised, aggregated data that cannot re-identify you, may be shared with advertisers, research firms and other partners.
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. However, you have the sole responsibility of ensuring that you review the accuracy of information provided by you and contact us in case of discrepancies, or in case you wish to discontinue the use of our services. You have the following rights with regard to your personal information:
11th Floor, Vishwaroop IT Park, Sector 30 A, Vashi, Navi Mumbai 400 703
Email: customercare@sudlife.in
Toll free number 1800-266-8833 (Mon to Sat 09:00 AM to 07:00 PM)
We will respond to your request within a reasonable time.
We store personal information shared by you in accordance with applicable laws, which means we keep your data for as long as necessary to provide you with our Services or as may be required under any law. We shall store the personal information for lawful purposes only. We keep de-identified data for research and statistical purposes for a longer period.
If you close your account, we have no obligation to retain data provided by you, and we may delete any or all the data provided by you without liability. However, we may retain data provided by you if we believe it may be necessary to prevent fraud or future abuse, or if required by law, or for other legitimate purposes. We may continue to store your data in anonymised form for analytical and research purposes.
We use reasonable technical, administrative, and physical security measures for the purpose of safeguarding all data you share with us. We also have comprehensive internal policies in place to prevent unauthorized access to your data. We take adequate steps to ensure that third parties we share data with also adopt reasonable level of security practices and procedures to ensure the privacy and security of your information
However, we are not responsible for any loss, unauthorised access, safety issue or any harm caused to you by any misuse of your personal information, unless it is a direct and foreseeable consequence of negligence and non-compliance on our part only. You hereby acknowledge that we are not responsible, in particular, for any third party action or action on your part leading to loss, damage or harm to you or any other person.
Our Website and App may contain links to third party services, and give you the ability to access such third-party websites, products, and services. Please note that you may proceed to the use of such third party website or service at your own risk and SUD will not be held liable for any outcome or harm arising as a result of your use of such third party websites or services. Please read the privacy policies of any third party before proceeding to use their websites, products, or services.
We may periodically revise or update this Privacy Policy. Your continued use of our products and services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree with any such revised terms, please refrain from using our Services and contact us to close any account you may have created. In a few cases, we may provide additional data privacy notice specific to certain services. Such privacy notices are to be read in conjunction with this Privacy Policy.
In the event there are significant changes in the way SUD treats your personally identifiable information, the revised Privacy Policy will be displayed on the Website and we may inform you of the same over email. If you object or disagree with any of the changes or you no longer wish to use the Services, you may contact customercare@sudlife.in to deactivate your account.